> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.lobbychat.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Sign in and manage your account

> Use email verification and account settings

## Sign in

1. Open [Lobbychat Dashboard](https://app.lobbychat.ai).
2. Enter your account credentials as requested.
3. If the **Check your email** screen appears, find the six-digit verification code sent to your registered email.
4. Enter the code and select **Verify and Sign In**.
5. If you did not receive the code, use **Resend**. Use **Back to login** to start again.

## Find your chatbot

Select **Dashboard**, locate your property in **My Chatbots**, and click **Manage Chatbot**. Check the chatbot's **On** or **Off** status before testing it.

## Account information

Select **My Account** to review the email, name, hotel, and hotel website shown for your account. The page also includes **Change Password** and **Log out**.

## Troubleshooting

### The verification email has not arrived

Check spam or junk folders, confirm you are using the registered address, and request a new code. If the issue persists, use **Support** in the dashboard.

### I cannot find my hotel

Return to **Dashboard** and check **My Chatbots**. If the expected property is missing, contact Lobbychat support rather than using another hotel's configuration.


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