Skip to main content
Open Settings → Visibility to control whether and where the chatbot appears on your website.

​
Chatbot status

Use Chatbot Status to turn the chatbot On or Off. Verify the status before troubleshooting a missing widget.

​
Page rules

The visibility settings offer two rule modes:
  • Show only on: Show the chatbot on pages matching your rules.
  • Hide on: Hide the chatbot on pages matching your rules.
The interface states that no rules means the chatbot shows on all pages, subject to its status and installation.

​
Add a rule

  1. Select Settings → Visibility.
  2. Choose Show only on or Hide on.
  3. Select Add Another Rule.
  4. Enter a page path or matching condition using the available controls.
  5. Save with Save Changes.
  6. Visit the affected pages to confirm the result.
Examples shown in the interface include paths beginning with /booking, paths containing terms, and an exact match for /contact.

​
FAQ

​
Can I hide the chatbot on the booking engine?

If the relevant page is within the site where your widget is installed and matches a supported rule, you can configure a hide rule. Check the actual booking page afterward; third-party booking engines may have separate installation restrictions.

​
Why is the chatbot missing everywhere?

Check Chatbot Status, visibility rules, embed installation, and whether training has been completed.
Last modified on October 22, 2026